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222346 HPS-TS_Account Support Manager | [查看更多类似职位] |
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工作地点 |
沈阳 |
发布日期 |
2008-05-25 |
工作年限 |
不限 |
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薪水范围 |
面议 | 学历要求 | 本科 |
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| 职位描述 |
职位类别： 客户服务/技术支持 工作地点： 沈阳 发布日期： 2008-05-22 工作经验： 不限 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company"s offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers. business environment The world has changed. Again. Not so long ago we provided information for business. Today information is the business. hp services is uniquely positioned to help customers transform their businesses and get measurably more from their IT investments. We"re here for our customers. Putting them first makes us foremost. We don"t exist without them. Our service and support organization works hard at making life easy. Answering queries. Keeping in touch. Sorting out problems. Letting customers know they"re valued. And making sure all the other parts of our business understand what customers are thinking. That way we"re always a step ahead. Customers drive our business. And the people who keep us in touch drive our success. job description The primary function of support consultants is to provide in-depth technical and technological expertise in their particular areas of focus, so that we can develop a genuinely customized solution for every customer. Initially, support consultants provide services to a limited number of small accounts to which they"re personally assigned. Support becomes more and more specific as you move through the experience levels, right up to the highly complex design, scoping and implementation leadership of international and strategic accounts, working at highest level with customers and managing large projects. your profile: Bachelor"s (undergraduate)degree or Master"s (graduate)degree in a technical/scientific discipline Product-oriented certificates (e.g.MCSE) Broad technology knowledge(UNIX,NT) Analytical problem-solving skills Knowledge management skills:creation and re-use of intellectual capital Excellent communication skills Team player:ability and willingness to motivate and support other engineers Willingness to participate in non-standard working-time models(e.g.shift,call availability,etc.) 联系方式： .
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