|
|
韩语售后技术支持工程师 | [查看更多类似职位] |
|
工作地点 |
北京 |
发布日期 |
2008-05-16 |
工作年限 |
1年经验 |
|
薪水范围 |
面议 | 学历要求 | 本科 |
|
|
|
|
| 职位描述 |
职位类别： 计算机软、硬件/互联网/IT 工作地点： 北京 发布日期： 2008-05-15 工作经验： 1-3年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 2人 职位月薪： 1000-10000元/月 职位描述/要求： Qualifications: Provide technical customer support of products/systems to ensure customer expectations of product and service are satisfied. Provide basic to complex support for customers via live telephone, email, and other support channels as required Conduct independent case research using company supplied research tools, databases, knowledge bases, product/system testing, Internet, etc., in order to find solutions to customer reported problems. Actively participate in team and department level meetings to exchange technical knowledge, case status, etc. via open discussion. Take leadership role to create and conduct transfer of information (TOIs) as required to share information across the team and department, and assist peers as needed. Education: Generally requires at least a Bachelor of Arts/Science Degree in appropriate discipline or equivalent along with 0 to 2 years of appropriate experience. Experience&Skills: Effective Korean written and verbal communication skills required. Requires knowledge of engineering or computer science principles, theories, concepts, practices, and techniques as they particularly apply to work performed in the respective area of client/server based product line including UNIX or Windows environments. Requires an understanding of related disciplines. Must have ability to understand and explain technical issues. Knowledge in at least several of the following areas is also required: Java; Java Programming; .NET; Content Management; Records Management; web based applications; SQL; Oracle; Application server - WebSphere; WebLogic; TomCat; JBoss; LDAP; IIS; XML. 联系方式： hr5@51offer.net.cn .
|
|
| 原职位地址：点击进入原地址 |
|
|
|
