职位类别： 计算机软、硬件/互联网/IT 客户服务/技术支持 工作地点： 上海 发布日期： 2008-05-10 工作经验： 5-10年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： Purpose of Position To provide technical support to FedEx Global and/or key accounts Sales professionals for the development and implementation of advanced automation programs; to apply expertise as liaison between customers, sales and systems development groups to assist in major sales, and implement advanced automation solutions with the objective to serve as technical expert and project lead for large/global automated accounts. Minimum Requirements Education: Bachelor"s degree or equivalent* in Information Technology, Marketing, Computer Science, Engineering, Finance, MIS or related discipline. Experience: Five (5) years related professional experience in systems analysis, engineering, or emphasis in shipping, billing or information exchange, including two (2) years of FedEx experience preferred. Technical Expertise: Demonstrated ability to negotiate with customers and planning. Knowledge of IMS (CHEERS, COSMOS), Enterprise Resource Planning (ERP) systems, EDI, TCP/IP, Internet, Intranet, Unix, Mainframe and windows/NT desired. Fluency in English and local language (verbal and written) if countries" first language is not English. Critical Performance Dimensions: Incumbent is expected to demonstrate all CPD’s for Professional positions: - 1) Professionalism 2) Team orientation 3) Problem-solving and Decision-making 4) Communication and Listening 5) Result-focused 6) Continuous learning 7) Customer-focused 8) Organizational knowledge 9) Team leadership 10) Continuous improvement and Innovation 11) Business knowledge 12) Change management 联系方式： Thank you for your interest in FedEx! Clicking on the “Apply Now” button will bring you to the FedEx site for details of the job selected and submission of your online application 感谢您对联邦快递的关注! 请点击“立即申请”按钮，您将会进入联邦快递招聘网站并浏览所选职位的详细信息，同时在线申请该职位。 .
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