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Symmetrix PREM, Technical Support Engineer

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ְλÀà±ð£º ¼ÆËã»úÈí¡¢Ó²¼þ/»¥ÁªÍø/IT ¹¤×÷µØµã£º ÉϺ£ ·¢²¼ÈÕÆÚ£º 2008-05-09 ¹¤×÷¾­Ñ飺 3-5Äê ×îµÍѧÀú£º ±¾¿Æ ¹ÜÀí¾­Ñ飺 ·ñ ¹¤×÷ÐÔÖÊ£º ȫְ ÕÐÆ¸ÈËÊý£º 1ÈË Ö°Î»ÔÂн£º 10000-15000Ôª/Ô ְλÃèÊö/ÒªÇó£º Skills: -Must demonstrate working knowledge with major software/hardware vendor support methodology and procedures as well as a good working knowledge of Unix/ NT and Linux Operating Systems. -Must possess a strong knowledge of IP Networking. -Initially working days, Candidates must be willing to work a 24x7 shift pattern as required. -Must have the ability to work independently and as part of a team, with minimal supervision. -Must demonstrate strong problem solving skills -Must demonstrate strong decision making skills -Must demonstrate the ability to follow defined process and procedures which contain decision points -Internal candidates should demonstrate specific knowledge of products. Familiarity with Customer Service Technical Support and/or customer facing/orientated environments is preferred. Education Required : Bachelors (or equivalent experience) Experience Required : -2+ Years of Technical Support experience -Understanding of the major operating systems - UNIX, NT, Linux -Experience with IP Networking, -Some experience and or working knowledge of storage arrays (DMX, CLARiiON or Centera) storage arrays. ÁªÏµ·½Ê½£º E-mail: dena.cong@e4u.cn .
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