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PDS Technical Support Engineer


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Technical Engineer


PID Engineer/ PID¹¤³Ìʦ


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PDS Technical Support Engineer

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ְλÀà±ð£º ¼ÆËã»úÈí¡¢Ó²¼þ/»¥ÁªÍø/IT ¹¤×÷µØµã£º ÉϺ£ ·¢²¼ÈÕÆÚ£º 2008-01-25 ¹¤×÷¾­Ñ飺 1-3Äê ×îµÍѧÀú£º ²»ÏÞ ¹ÜÀí¾­Ñ飺 ÊÇ ¹¤×÷ÐÔÖÊ£º ȫְ ÕÐÆ¸ÈËÊý£º Èô¸É ְλÃèÊö/ÒªÇó£º Generic Responsibilities: Assist Field Staff and end users at customer sites on troubleshooting of MCAD applications integrated with Windchill, a web-based data management system Troubleshoot technical problems, reproduce issues, develop workarounds and work directly with development on testing fixes Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first class support for mission-critical customers Continuously develop technical skills in PTC Products, and other technologies involved in the Desktop solutions The ideal candidate is passionate about computers and has experience with MCAD/3D-Modelling with a genuine interest in client/server applications. Eager to learn, they are able to provide creative solutions to complex issues by leveraging their technical expertise given all the constraints dictated by the customer¡¯s environment (limited schedule, restricted access, etc.) Required Knowledge, Skills&Abilities: Technical Minimum bachelor degree in Computer Science, Mechanical Engineering or related field Experience with MCAD/3D-modelling and/or Client-Server architecture (PDM a plus) Unix/Windows : User level with basic administration knowledge Soft skills Strong written and verbal communication skills Customer-focused Strong troubleshooting skills and ability to provide creative solutions Prioritization&self-motivated Ability to quickly master new products and technologies Languages English (Business Level) Mandarin (Native Level) Desired Knowledge, Skills&Abilities: Experience with Pro/ENGINEER, CADDS, Solidworks, AutoCAD or other MCAD solutions Long-term interest in developing technical skills in web-based systems ÁªÏµ·½Ê½£º Contact Address: Attractive remuneration, exciting career path and development opportunities exist for the successful candidate. Please send your full resume to: E-mail: mezhang@ptc.com Office address Suite 1903, Aurora Plaza, No.99 Fucheng Road,Pudong, Shanghai,200120, P.R.China Human Resource Fax: 86-21-58402046 Telephone inquiry or personal visit will not be received. Please indicate the position you are applying for. Please indicate which city your "hukou" is valid for. Please send your resume only in plain text. Please write/paste all words in body of email, DO NOT attach any files . Please indicate that you are responding to Zhaopin.com! .
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