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Senior IT Manager | [查看更多类似职位] |
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工作地点 |
上海 |
发布日期 |
2008-05-01 |
工作年限 |
5年经验 |
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薪水范围 |
面议 | 学历要求 | 本科 |
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| 职位描述 |
职位类别： 计算机软、硬件/互联网/IT 工作地点： 上海 发布日期： 2008-01-21 工作经验： 5-10年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： Qualifications: 1.Bachelor degree and above, IT related major 2.Over 8 years IT experience with more than 5 years overall IT management experience 3.Experience in outsourcing call center/customer service industry is a must 4.Proven experience in telephony and networking administration 5.Exposure of vendor management and project management 6.People management 7.Be able to work under pressure 8.Excellent English communication skills 9.Fully understand contact center outsourcing services and CRM services is a plus. 10.Strong written skill as well as presentation skill; 11.Be familiar with Nortel Technology is a must. Soft Skill / Competency 其他能力 1.Outstanding personal communication skill; 2.Excellent organize and coordinate capability; 3.Team work spirit 4.Logical thinking Responsibility/Duty 职责 1. Design and implement the IT strategy for multi site management, design and implement the data and voice management standard in contact center. 2. Lead and manage Shanghai&Beijing site team to maintain daily IT operations. 3. Responsible for the IT implementation and set up for any new project 4. Provide the pre-sales support to various BU’s and participate in the RFP response, presentation, quotation and client site visit, etc. 5. Conduct new technology research with regard to telephony systems, CTI, Contact Center tools as well as CRM systems. 6. Responsible for the training and people development of IT dept. 7. Take in charge of the vendor management, including: data, voice, Telecom and internal services provider. 8. Provide the pre-sales support to various BU’s and participate in the RFP response, presentation, quotation and client site visit, etc. 联系方式： .
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