职位类别： 客户服务/技术支持 工作地点： 北京 发布日期： 2008-04-01 工作经验： 5-10年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： Location: Beijing Job Objectives: Provide presales support and delivery quality management of Oracle Support Services (OSS) service packages targeted to PeopleSoft customer Responsibilities: Market analysis of post-sales support service requirements Design new service packages/refine existing service packages for targeted markets Compile sales kit for service packages Design service delivery procedures/processes, and its associated quality management standards and measures Internal sales and Service Delivery team training Provide presales support to sales and channel partners on selling service packages Price quoting for customer projects Qualification: 5-7 software technical support (presales or post-sales) or product marketing experience with strong technical background in major IT vendor or partner Good knowledge of PeopleSoft products Basic Project Management knowledge and experience Knowledge/certification of Six Sigma (preferred) English and Madarin fluency Degree level qualification or equivalent Self motivator with the ability to work independently Strong business sense Strong communication and presentation skills Good customer management technique Team player 联系方式： We offer attractive package as well as good career prospects to qualified candidates. Should you be interested in our above openings, please send your English&Chinese resume to the mailbox at lily.fu@oracle.com as soon as possible. Kindly put the subject title of your email application as: SSC_PeopleSoft_zhaopin for easy reference. *As the above positions are one of high trust and confidence and provide you with access to confidential client and company proprietary information, pre-employment screening is an essential component of the recruitment process and selection. .
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