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CRM Senior Sales Consultant | [²é¿´¸ü¶àÀàËÆÖ°Î»] |
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ְλÀà±ð£º ×Éѯ/¹ËÎÊ ¿Í»§·þÎñ/¼¼ÊõÖ§³Ö ¹¤×÷µØµã£º ±±¾© ·¢²¼ÈÕÆÚ£º 2008-04-01 ¹¤×÷¾Ñ飺 5-10Äê ×îµÍѧÀú£º ±¾¿Æ ¹ÜÀí¾Ñ飺 ·ñ ¹¤×÷ÐÔÖÊ£º ȫְ ÕÐÆ¸ÈËÊý£º 1ÈË Ö°Î»ÃèÊö/ÒªÇó£º DEPARTMENT: Apps Sales Consulting LOCATION: Shanghai/Beijing No. of people: 1 KEY OBJECTIVE Support CRM presales activities, especially in MRD (Manufacturing, Retail&Distribution) area Provide functional and technical CRM pre-sales support to defined opportunities to maximise likelihood of sale that will result in high customer satisfaction. This pre sales support includes: Design and validation of Oracle CRM software solutions, including advanced product concepts, industry relevance and future product direction. Effectively present, communicate and demonstrate Oracle CRM solution to the customer and partners. Gather expertise in the latest CRM product offerings, including competitive strengths and weaknesses. SPECIFIC RESPONSIBILITIES As part of the successful CRM presales team to achieve CRM apps revenue for Greater China area Play the role of a solution architect by independently leading sales consulting engagements. Be the recognised subject matter expert for CRM, learn and maintain product knowledge and apply knowledge to solutioning process Act as lead SC to lead a bid team (3-5) across product lines throughout the sales cycle, incl: Conduct client discovery meetings, map out solution footprints, conduct demos, respond to RFPs, lead PoCs Maintain good relationship with sales team, act as internal CRM evangelist Own 1+ partner relationship and own 1+ account from CRM perspective. Maintain relationship and ensure referencibility. Lead/Conduct local small round-table sessions with Oracle installed base or prospects to increase CRM pipe RELEVANT TRAINING&EXPERIENCE: Essential: 5+ year CRM domain functional/operational experience (e.g. call center, sales, marketing, service) Solution Selling or Business consulting experience Industry domain knowledge in FSI (ideally) and/or MRD Selling/BD mentality but can also hands-on with products 5+ year Hands-on experience with at least one major CRM package PeopleSoft CRM product knowledge is definitely an advantage Oracle CRM product knowledge is a plus Knowledge of ERP process is a plus Knowledge of Call centre PBX/CTI with Avaya/Genesys/Huawei solution a plus KEY RELATIONSHIPS I nternal Sales, BD, other presales team, Industry Solution team, A , OCS External Partners, Customers, Prospects COMPETENCIES Solution Selling Presentation&Consultation skills Team worker Knowledge contribution Team Leadership Product mastery Adaptable and self-motivated Customer centric ÁªÏµ·½Ê½£º We offer attractive package as well as good career prospects to qualified candidates. Should you be interested in our above openings, please send your English&Chinese resume to the mailbox at rachel.tian@oracle.com as soon as possible. Kindly put the subject title of your email application for easy reference. .
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