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Customer Support Engineer

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ְλÀà±ð£º ¿Í»§·þÎñ/¼¼ÊõÖ§³Ö ¼ÆËã»úÈí¡¢Ó²¼þ/»¥ÁªÍø/IT ¹¤×÷µØµã£º ±±¾© ·¢²¼ÈÕÆÚ£º 2008-01-24 ¹¤×÷¾­Ñ飺 1-3Äê ×îµÍѧÀú£º ±¾¿Æ ¹ÜÀí¾­Ñ飺 ·ñ ¹¤×÷ÐÔÖÊ£º ȫְ ÕÐÆ¸ÈËÊý£º Èô¸É ְλÃèÊö/ÒªÇó£º AMD Singapore Established in 1984, AMD Singapore offers back-end manufacturing facilities for the company¡¯s microprocessor, telecommunication and network products AMD¡¯s most sophisticated devices. AMD Singapore has tapped into the large pool of talented engineers from Asia. Today, about 1,365 employees here perform Manufacturing Operations, Product Engineering, Testing and Packaging in carefully controlled production environments. Over the years, AMD Singapore has experience tremendous expansion in its capabilities, particularly in the fields of Integrated Circuit Design, Advanced Packaging Development and Wafer-Sort Operation. In addition, the company serves as a center for analyzing and resolving customer issues. It is equipped with engineering laboratories that support Device Analysis, Reliability Testing, Surface Mount Board Assembly Evaluations and Packaging Characterization. AMDÐÂ¼ÓÆÂ¹«Ë¾, ÐÂ¼ÓÆÂ¹«Ë¾µÄÖ÷ÒªÒµÎñÊÇ×öIC TESTµÈÒµÎñ. ¹¤×÷µØµã£ºÐÂ¼ÓÆÂ The job 1. To provide supportive functions to the organization to ensure that customer quality issue is being addressed. 2. Support customer¡¯s engineering and quality request and visit. 3. Perform Customers Return analysis and disposition 4. Monitor&Improve Field Quality 5. To provide on-site training&other engineering support to customers 6. To Lead the team to meet the field quality goal 7. Other duties as assigned by the supervisor. Requirements 1. Degree in Electrical and Electronic Engineering/Computer Engineering with preferred >4 relevant years experience or equivalent OR 2. Diploma in Electrical and Electronic Engineering/Computer Engineering with preferred>10 years relevant experience or equivalent. 3. Good knowledge of CCAR/RMA/FA process. 4. Good in writing reports and presentation skills with understanding of Assembly, Test Mark and Pack and Distribution processes. 5. Help build and maintain effective teams. 6. Independent, resourceful and takes initiative. 7. Effective communication skills. ÁªÏµ·½Ê½£º ¹¤×÷µØµã£ºÐÂ¼ÓÆÂ ÇëдÃ÷ӦƸְλÃû³Æ£¬ÏêϸÖÐÓ¢ÎļòÀú £¬ÓʼþÇë¼Ä usa@ceiec.com.cn ¹«Ë¾Ãû³Æ£ºÖйúµç×Ó¹ú¼Ê¾­¼ÃºÏ×÷¹«Ë¾ ÁªÏµµç»°£º010-68296333 ÁªÏµÈË£º±ßŮʿ Çë×¢Ã÷ÄãËùÒªÉêÇëµÄְλ¡£ Çë×¢Ã÷ÄãµÄ»§¿ÚËùÔڵء£ ÇëÔÚӦƸ²ÄÁÏÉϱêÃ÷£¬´ËְλµÄÐÅÏ¢À´Ô´ÓÚzhaopin.com ¡£ .
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