职位类别： 客户服务/技术支持 工作地点： 上海 发布日期： 2008-04-25 工作经验： 3-5年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 1人 职位描述/要求： Location: Shanghai, China Job description: Receive, analyze and distribute customer"s service request to dealers Follow-up on cases or progress of repairs Make on-site investigation for major failures Prepare MQR Reports Assist dealers or OEMs to trouble-shoot technical problems Check warranty claims Conduct training for dealers or OEMs Assist in the organization of dealer annual meeting. Requirement: University graduate in Mechanical or Electrical engineering Knowledge on the principles of diesel engines 3-5 years field service engineer experience in diesel engine service and repair Good interpersonal and communication skills Good English both written and spoken Experience working with dealers or OEMs is preferred Willingness to work irregular hours and on weekends occasionally Extensive domestic traveling is expected 联系方式： Email: pentachina.hr@volvo.com Please indicate the position you are applying for. Please indicate which city your "hukou" is valid for. Please indicate that you are responding to Zhaopin.com! .
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