职位类别： 客户服务/技术支持 市场/市场拓展/公关 工作地点： 北京 发布日期： 2008-04-17 工作经验： 1-3年 最低学历： 大专 管理经验： 否 工作性质： 全职 招聘人数： 1人 职位描述/要求： Principal accountabilities: Provide consumer contact live service over PRC, provide essential feedback to consumer enquires and complaints, fulfil complaint compensation service; Handle high sensitive contacts at first level, keep company alert at early stage; Collect consumer contact data, and make efforts to achieve its high accurate quality; Make basic analytic reports to satisfy clients" requests; Participate in CR related meetings Qualifications: College Degree, English Level CET-4 essential, CET-6 preferred Basic Knowlege in Food Science /Technology or similar is desirable ,but not essential Basic call handling skills preferred Strong inter-personal skills Clear and concise communication skills Discretion and diplomacy in problem solving and diffusing difficult situations Keyboard skills, word processing Previous experience in similar role desirable 联系方式： Those who are interested, please send your resume to: recruitmentBJ@kraftasia.com Please indicate the position you are applying for. Please indicate which city your "hukou" is valid for. Please indicate that you are responding to Zhaopin.com! .
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