职位类别： 财会/审计/统计 工作地点： 上海 发布日期： 2008-04-14 工作经验： 5-10年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： Major Responsibilities: - Coordinate all aspects (i.e. compiling, consolidating, analyzing, reporting, etc.) of the current operations processes - Monthly performance metrics, goal sharing updates, cost data, survey results, etc. - Lead the CSS-Asia Team in identifying and implementing new processes which will make the operations more effective in providing business partners more responsive and cost effective customer service utilizing performance excellence principles. - Work closely with the Global Customer Service / Quality Manager (Airport Park) to implement consistent global processes. Ensuring alignment. - Lead benchmark efforts focused on adopting new or innovative approaches relative to shared services operations. Ensuring linkage with Airport Park. - Support Operations Manager and Accounting Stream Managers on special projects. - Assist Operations Manager in the forecast process (monthly, quarterly and yearend) focusing on short-term actions required to meet current business and financial objectives. - Assist Controller in developing and negotiating SLA’s (Service Level Agreements) with our business partners. - Understand impact of all operational processes to the various business units and proactively facilitate / influence various teams toward optimal results and resolution of issues / gaps. Requirements : - 5+ years relevant work experience within the region - Shared Services background (Strongly Preferred) - Accounting Experience (Strongly Preferred) - Knowledge of local business practices - Interpersonal skills, relationship building - Innovative Thinking - Planning, Organizing, Setting Goals/Plans/Priorities: Manage progress: Meet deadlines. - Accounting policy and procedure general knowledge and application - General knowledge of all financial processes - Technology efficient 联系方式： .
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