职位类别： 计算机软、硬件/互联网/IT 工作地点： 上海 发布日期： 2008-04-09 工作经验： 不限 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 1人 职位描述/要求： PURPOSE AND OBJECTIVES - Provide high quality support for SAP business applications to SAP subsidiaries in APA (including Japan) EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES -Excellent problem solving skills - Good interpersonal skills and able to work as a team - Strong customer focus, patient and helpful in nature - Fast learner and willing to accept challenges - Motivated and thrive to provide high quality service - Experience in SAP R/3 FI/CO or MM modules or Working experience on the related business will be an added advantage EXPECTATIONS AND TASKS - Provide first level support through logged messages and hotline - Monitor all business application problems which are logged - Trouble shoot and evaluate all incoming problems - Investigate and solve the SAP business application issues/problems - Follow up on the unresolved problems by working with the next level of support or forward the problems to them - Provide support for special activities like Quarter End Closing, Year End Closing and System Upgrade - Work on the selected projects with the colleagues from other regions WORK EXPERIENCE - University graduate majoring in Information Systems or Financial Accounting - Excellent in spoken and written English and/or Japanese WHAT WE OFFER Contract Type: Full time/Permanent Job Location: Shanghai, Shanghai China Reference Code CN-51842579-EN-08-002 联系方式： If you are interested in this position, please submit your resume to SAP e-recruiting system at Career at SAP . .
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