职位类别: 计算机软、硬件/互联网/IT 工作地点: 北京 发布日期: 2008-04-01 工作经验: 不限 最低学历: 本科 管理经验: 否 工作性质: 全职 招聘人数: 1人 职位描述/要求: - Responsible for Helpdesk support and assist users in virus removal&clean up, answering queries relating to application software, laptop/PC usage . - Assist in new software application implementations and image update deployment - Prepare PCs/laptops software image for new joiners to office and assist user in personalization / data migration tasks - Provide support to meetings, events and conferences with respect to IP Telephony and Audio Visual support - Bachelor of Computer Science, Information Technology major - MCSE certification will be more preferred - Hands on administrative knowledge on Window 2003 server, Window XP, Vista OS and Microsoft networking environment. Good problem diagnosis skills under Win XP SP2, Vista operating environment - Fresh graduates with high computer skills or 1 year hand on IT technical support experience in commerical environment - Good team player, service oriented attitude, capable of working independently - Above average English verbal communication capability is required - 接听帮助台电话,通过电话向用户提供病毒清理,软件系统及电脑使用等方面的技术支持 - 协助软件系统的实施和镜像文件的布署 - 为新员工准备电脑镜像,协助用户进行个性化配置和数据迁移工作 - 提供IP电话会议和视频会议的技术支持 - 大学本科 (计算机相关专业) - 持MCSE证书优先考虑 - 对 Window 2003 server, Window XP, Vista OS and Microsoft networking environment 具有管理经验. 对Win XP SP2, Vista系统下出现的问题有良好的诊断分析能力 - 大学毕业生或具备一年商务环境IT技术支持背景均可考虑 - 具有团队精神,良好的客户服务态度,独立工作能力 - 良好的英语口语和书面表达技能 联系方式: .
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