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209221 Collection Specialist | [查看更多类似职位] |
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工作地点 |
上海 |
发布日期 |
2008-03-28 |
工作年限 |
1年经验 |
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薪水范围 |
面议 | 学历要求 | 本科 |
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| 职位描述 |
职位类别： 财会/审计/统计 工作地点： 上海 发布日期： 2008-03-28 工作经验： 1-3年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company"s offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers. Prepare monthly collections strategies according to operating guidelines Prioritize workload with minimal supervision Establish and execute action plan to meet/exceed metrics Effectively forecast month-end metric results Report progress on an ongoing basis Manage a portfolio of Accounts Receivable Demonstrate sound judgment, prompt follow-up, and timely escalations Learn customer infrastructure, processes, contacts Identify, negotiate, and implement payment solutions and customer process improvements Escalate disputes&non-responsiveness situations to internal/external contacts Document collection activities in centralized system Build and maintain strong internal and external customer relationships Communicate across multiple business partners (Sales, Global Operations, Finance, AR, and Tax) to facilitate resolution of receivable issues. Identifies “at risk” customers and engages key contacts to resolve AR issues. Comply with company and department policies and processes. Facilitate dispute management process Identify root causes of problems of non payments effectively and recommend solutions Communicate issues to cross-functional partners and facilitate dialogue through to resolution Identify and recommend process changes Identify and manage disputed accounts per the dispute resolution process. Bachelor’s degree in Business/Finance/Accounting/Japanese Language or 2 years of related experience in management of accounts receivables with the required language skill. Language proficiency: oral, read and write fluent in Japanese&English Strong verbal and written communications skills Excellent telephone etiquette Problem Solving and Reconciliation Skills Strong analytical skills in making sound judgment. Good planning and organizational skills Customer Oriented Teamwork Skills Desktop Computing Skills 联系方式： .
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