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Officer, Warranty Processing and Admin (Beijing/Guangzhou)


Officer, Warranty Processing and Admin (Beijing/Guangzhou)


Officer, Warranty Processing and Admin (Guangzhou)


  Daimler Northeast Asia Ltd.

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Officer, Warranty Processing and Admin (Guangzhou)

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ְλÀà±ð£º Éú²ú/¼Ó¹¤/ÖÆÔì ¹¤×÷µØµã£º ¹ãÖÝ ·¢²¼ÈÕÆÚ£º 2008-03-07 ¹¤×÷¾­Ñ飺 1-3Äê ×îµÍѧÀú£º ±¾¿Æ ¹ÜÀí¾­Ñ飺 ·ñ ¹¤×÷ÐÔÖÊ£º ȫְ ÕÐÆ¸ÈËÊý£º Èô¸É ְλÃèÊö/ÒªÇó£º Job description: Process warranty/goodwill claims: upload to system, judge claims for compliance with warranty regulations, decide, credit to dealer. Liaise with service network on enquiries regarding partially accepted or rejected claims. Handle ¡°Advance Goodwill Claims¡±, if necessary initiate ESKULAB enquiry. Inspect workshop warranty parts store at the service centers, scrap parts. Investigate cause of parts defects, send parts to DCAG/MBCL central department if necessary, maintain records. Monitor compliance with instructions for claim parts and store room. Prepare statistics / reports. Qualifications&Requirements: Skills/Experience/Attributes: 2 years of automotive repairs; 1 year of warranty processing. Specific knowledge: Fluent in English, Mandarin; Computer operation; Consistency and accuracy in administrative task; Strong interpersonal and communication skills; Able to work as a team with other departments. Education/Training: Recognized automotive technician apprenticeship; product knowledge; repair procedures; warranty regulations ÁªÏµ·½Ê½£º Application Procedure: This job is regular. Please send your application to following email: dcjob@DaimlerChrysler.com .
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