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Customer Service Representative | [查看更多类似职位] |
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工作地点 |
上海 |
发布日期 |
2008-03-09 |
工作年限 |
1年经验 |
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薪水范围 |
面议 | 学历要求 | 本科 |
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| 职位描述 |
职位类别： 客户服务/技术支持 工作地点： 上海 发布日期： 2008-03-06 工作经验： 1-3年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 1人 职位描述/要求： Job Duties - Order Management - Resolve post shipment issues. Responsible for identifying root causes and resolve overall problem so issue do not reoccur. -Research and resolve potential customer debit issues. -Answer incoming customer calls, faxes, e-mails and EDI orders. Check stock for part numbers and communicate pricing. -Review customer forecast information and interpret, manipulate and respond to customer reports. -Maintain customer database and current customer account information. Job Requirements - College Degree in any disciplines - At least 2 year experience in Sales Coordination role or Customer Service role - Excellent customer service skills - Excellent problem solving and resolution skills. - Good language skills English - Excellent interpersonal skills - Excellent communication skills - Sound negotiation skills - Good command in Excel - Good time management skills - Proven multi-tasking skills 联系方式： Please send you CV to careers.sh@arrowasia.com . Please indicate the position you are applying for. Please indicate which city your "hukou" is valid for. Please indicate that you are responding to Zhaopin.com! .
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