职位描述(Job Descriptions)： eLogistics System Administrator is responsible for setting up and maintaining the system price lists, estimation formula, selling company organization, system-produced documentation, end-user account management, and 2nd tier support for end users. Basic Accountabilities: Position is accountable to the eLogistics management. Responsible for eLogistics estimation result accuracy, user account issues, system documentation accuracy, and support of end users according to the China eLogistics Helpdesk process&policy. Key Measurements: Defect rate attributable to eLogistics estimations Responses according to Helpdesk metrics Principle Working Relations: Coordination with Finance for pricing sheets and estimation formula Coordination with Helpdesk personnel and end-users Communications with India ISRC for resolution of level 3 issues (English) Communication of best practices with global eLogistics team 职位要求(Job Requirements)： Qualification Requirement: System / Computers Skills Logic skills Moderate English ability .
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