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IT Support Technician | [查看更多类似职位] |
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工作地点 |
深圳 |
发布日期 |
2008-03-03 |
工作年限 |
3年经验 |
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薪水范围 |
面议 | 学历要求 | 本科 |
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| 职位描述 |
职位类别： 计算机软、硬件/互联网/IT 工作地点： 深圳 发布日期： 2008-02-29 工作经验： 3-5年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： Principal Focus: 1.To provide front line support for networked end users. 2.To proactively manage desktop and laptop configurations to ensure maximum uptime. 3.Need to handle a wide range of issues including, but not limited to: a.Basic Windows support b.Minor networking troubleshooting c.PC/laptop configurations and rebuilds d.Printer support and troubleshooting e.Installation of basic PC components f.Implementation of software upgrades. 4.In addition, the position will provide first line application support for the MS Office suite of products, the CITRIX connectivity tool and for the company ERP system. Other Responsibilities: -Manage user issues on a daily basis. -Proactively maintain user desktops and laptops. -Provide first line support to user connectivity issues using CITRIX -Provide first line application support for MSOffice products and ERP application. -Establish and maintain a consistent level of service to the user community. -Install software upgrades as directed by management. -Provide emergency 24/7 end user support when required. -Provide onsite assistance to corporate IT organization when required. -Audit hardware and software. -Provide other customer/IT support as required by management. . 联系方式： .
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