职位类别： 客户服务/技术支持 工作地点： 上海 发布日期： 2008-02-29 工作经验： 1-3年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： Generic Responsibilities: 1）Assist Field Staff and Windchill administrators at customer sites with the installation, configuration, and tuning of Windchill applications, which involves Oracle, Webservers, and Java both on UNIX and Windows platforms 2）Troubleshoot technical problems, reproduce issues, develop workarounds and work directly with development on testing fixes 3）Assist in the creation and implementation of technical training and documentation related to the above topics 4）Collaborate with other offices worldwide to provide enterprise-level support for mission-critical systems 5）Continuously develop technical skills in PTC Products, Java, Oracle and other technologies involved in the Windchill solutions The ideal candidate is passionate about both web technologies and problem solving. Eager to learn, they are able to provide creative solutions to complex issues by leveraging their technical expertise given all the constraints dictated by the customer’s environment (limited schedule, restricted access, etc.) Required Knowledge, Skills&Abilities: Technical 1）Minimum bachelor degree in Computer Science, or related field 2）Familiar with Client/Server architecture and databases 3）Object Orientated programming familiarity (Java a plus) 4）Unix/Windows : User level with basic administration knowledge 5）Oracle : Experience installing, creating and configuring Oracle databases or similar relational databases. (normalizing or tuning skills a plus) 6）Development/troubleshooting of web-based application (Java, Applets, Servlets, JSP, XML, HTML, and Web servers/Servlet engines a plus) 7）Networking: Basic administration knowledge Soft skills 1）Strong written and verbal communication skills 2）Customer-focused 3）Strong troubleshooting skills and ability to provide creative solutions 4）Prioritization&self-motivated 5）Ability to quickly master new products and technologies Languages 1）English (Business Level) 2）Korean (Business Level) Desired Knowledge, Skills&Abilities: Mandarin 联系方式： Contact Address: Attractive remuneration, exciting career path and development opportunities exist for the successful candidate. Please send your full resume to: E-mail: chinahr@ptc.com office address Suite 1903, Aurora Plaza, No.99 Fucheng Road,Pudong, Shanghai,200120, P.R.China Human Resource Fax: 86-21-58402046 Telephone inquiry or personal visit will not be received. Please indicate the position you are applying for. Please indicate which city your "hukou" is valid for. Please send your resume only in plain text. Please write/paste all words in body of email, DO NOT attach any files . Please indicate that you are responding to Zhaopin.com! .
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