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PCI Consultants Limited - China | [此公司所有职位] |
IT Representative | [查看更多类似职位] |
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工作地点 |
北京 |
发布日期 |
2008-02-12 |
工作年限 |
1年经验 |
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薪水范围 |
面议 | 学历要求 | 本科 |
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| 职位描述 |
职位类别： 计算机软、硬件/互联网/IT 销售 工作地点： 北京 发布日期： 2008-01-18 工作经验： 1-3年 最低学历： 本科 管理经验： 否 工作性质： 全职 招聘人数： 若干 职位描述/要求： Location: Beijing Team: IS Retail Systems Region: China Summary: Responsible for providing store systems support for the company Retail stores Primary Responsibilities (in the office): Responsible for all aspects related to Retail Systems hardware and software for new store openings and retrofits. This includes procurement, receiving, storage, configuration, packing and shipping, serial number tracking, and supervising the repair process for all hardware Coordinating travel with other teams and vendors, and gathering any store-specific IS related information. Ensure effective and timely store systems support for all existing stores. This includes 1st or 2nd level phone support for all Retail Systems hardware and software during normal business hours, and during off-hours when needed. Lead and/or assist with any system change management. This includes testing, piloting, deploying, and the subsequent support of new or updated hardware and software. This also includes documenting and communicating this process or any issues to the appropriate stores and teams while providing detailed daily updates on the status. Update team documentation as needed to ensure processes are up- to-date and consistent among all team members. Research new retail hardware technologies. Primary Responsibilities (in the field): Be the point of contact for all IS related new store opening and retrofit activities. Receive, install, configure, and validate POS and back office hardware and software according to preset timelines while maintaining compliance with established standards. Validate network activity and other IS services. Work with vendors to correct issues if necessary. Document and communicate any process changes or fixture relations Requitements: Bachelor degree or above in Information System or related field Must have 2-3 years related working experience, especially have onsite support experience in retail store. Excellent english skill in writing and speaking. Good communication skill and customer service orientation Have company product knowledge or familiar with MAC platform is preferred 联系方式： Contact email： chrischai@pcichina.com Please indicate the position you are applying for. Please indicate which city your "hukou" is valid for. Please indicate that you are responding to Zhaopin.com! .
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