职位类别： 客户服务/技术支持 工作地点： 哈尔滨 发布日期： 2008-01-02 工作经验： 3-5年 最低学历： 本科 职位月薪： 面议 工作性质： 全职 招聘人数： 若干 管理经验： 否 职位描述/要求： HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company"s offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers. Job Description Presales support for industry standard servers, storage and related solutions. The tasks of these engineers could include one or more of the following: Communicating with customers to understand current IT solutions Diagnosing and resolving customer’s issues in their IT system Evaluating customer’s IT Planning and making suggestions for their improvement Helping and consulting customers to construct IT infrastructure Customizing software or hardware Answering technical questions Running on-site workshops or training programs for clients. Answer phone calls from users, in order to resolve specific problems proposal/bid /testing support Qualifications 1. Bachelor"s or Master degree in Computer Science, Information Systems, Electrical Engineering or equivalent experience. 2. Must possess a minimum of 3+ years previous Tech Support experience, pc server, storage, Windows, linux and database knowledge and support experience could be preferred. 3. Must have very good verbal and written communication skills. 4. Leadership qualities: Integrity, attention to detail, timeline sensitive, goal oriented, motivator. 联系方式： .
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