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MAC Support Engineer | [查看更多类似职位] |
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工作地点 |
上海 |
发布日期 |
2007-12-30 |
工作年限 |
3年经验 |
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薪水范围 |
面议 | 学历要求 | 本科 |
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| 职位描述 |
职位描述/要求： Client: Multinational Advertisement company which has more than 25 ppls in Shanghai The IT/MAC Support Technician will have a broad range of responsible for a current user base of 25+ employees including MAC and PC support, hardware set up, software installations, printers, WiFi, and security support. Provides front-line tech support to PC and Mac user base. Manages all hardware relating to PC Desktops and Mac"s including day-to-day support, assistance on software installations, retirement of old hardware, and installation of new hardware. Assists in the orientation of new employees and movement of existing employees as it relates to all IT assets - computer, phone, voice mail, etc. Maintains and administer all printers. Supports, administers and manages vendor relationships. Manages and maintains the cell phone loaner pool which includes working in conjunction with the Finance Department on billing issues. Manage and support mobile device users (Blackberry, Treo, etc.) including configuration of devices to work with the WK network and general tech support. Requirements 2-4 years experience hands on support of Macintosh OSX computers required. Hands on support experience with Adobe CS Applications required. Basic networking knowledge including Appletalk and TCP/IP required. Good English ability in both writen and oral, report to American manager in US Must be able to interact with users at all levels of the organization, as well as other W+K offices, communicating technical information in an easily understood fashion. Effective and experienced problem-solver with a proven ability for technical support in a fast-paced and creative environment. Excellent and proven organizational skills and ability to prioritize multiple projects of varying scopes, complexity and urgency. Experience supporting Microsoft Office applications including Entourage desired. Calibration of printers, monitors, and scanners for color management preferred. Maintenance and basic repair of color printer/copier equipment preferred. Experience supporting Windows XP Pro clients a plus. Knowledge of Prepress workflow and practices a plus. Experience with Final Cut Pro and related video and sound tools in a production environment a plus. Experience with web design tools and basic website administration a plus. .
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